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Technology, Function

Can we operate servers remotely? [ID:2991]
Yes, Windows servers are supported.
Is the software on the client side needed to be running all the time? [ID:2983]
You need to launch the software only when you get support.
How does it connect? [ID:2975]
It connects by WAN or SSL.

Price, Terms of Service

Are there any Q&A knowledge base available for the support center? [ID:3023]
Unfortunately, it is not avaialble.
Can we preinstall it? [ID:3017]
Can we offer the service as our own service? [ID:3013]
Can we customize the logo or background color and such on the UI? [ID:3007]
Yes. Please consult us for the quotation of customization.
How do you offer the service? [ID:3000]
We offer one operator seat per one license; the number of client does not matter.