Red Pen Drawing
Draw a red line on the client's screen. It is thus possible to instruct clients using prompts.
Device Reboot Function
Enables one to restart the client device remotely
Enables one to open the setting screen on the client device from a shortcut
You can refer to statistics of remote tool usage.
Enables one to hand over a client from an operator to another
USB Extended Feature
By connecting a mobile device to a PC, you can control the mobile device without restriction.
Enables one to provide instructions by showing a finger indicator.
Client Device Information
Enables one to obtain a client's device information
Enables one to download logs of previous tool usage.
Movie Clip Recording
Enables one to record support log as movie clip to check the instruction
Mac OS Support
Mac OS is supported.
Optimal Remote Ubiquitous
Enable to support devices by selecting an icon from the Network Map
Go to Optimal Remote Ubiquitous Page