If FAQ did not help you, please contact us from here.
- Can we operate servers remotely? [ID:2991]
- Yes, Windows servers are supported.
- Is the software on the client side needed to be running all the time? [ID:2983]
- You need to launch the software only when you get support.
- How does it connect? [ID:2975]
- It connects by WAN or SSL.
Price, Terms of Service
- Are there any Q&A knowledge base available for the support center? [ID:3023]
- Unfortunately, it is not avaialble.
- Can we preinstall it? [ID:3017]
- Can we offer the service as our own service? [ID:3013]
- Can we customize the logo or background color and such on the UI? [ID:3007]
- Yes. Please consult us for the quotation of customization.
- How do you offer the service? [ID:3000]
- We offer one operator seat per one license; the number of client does not matter.